“We are first time holiday cottage owners! So I decided to look at a 'local' a 'regional' and a 'national' agent. It was really easy for us to decide to go National with English Country Cottages. Our regional manager, Phillipa, who was very professional, came to see our cottage, answered literally dozens of questions with endless patience. She was very realistic about our property and the occupancy levels that we could achieve and gave us clear advice on large and small things what we still needed to do to the property. She also understood that for us this was a 'big venture' and explained that the English Country Cottages team are there to support both new and established owners in all areas of the business . Five months into this relationship , we already met our minimum target of 26 weeks of booking and our first for 2017!”
“We are extremely happy with the support and advice our Regional Manager , Phillipa Kilby has given us in order to maximise our booking potential. We were a little dubious, as to how many bookings we would achieve when we first started but we have been extremely busy and have also been awarded a Customers Choice Award. We have welcomed guests from as near as the same county to as far as the other side of the world. We have enjoyed the experience so much , we've invested in another property which Phillipa was able to visit and start marketing, as soon as we completed. We know if we have any concerns , we can contact her and she will respond very quickly with a solution.”
“We are just approaching our second anniversary as owners with English Country Cottages. I chose this company as I was impressed by its prominence within the Cottage holiday market. We have received a very friendly and efficient service from the outset from our appointed Regional Manager Phillipa, who has given helpful and experienced advice throughout. This was a totally new business for us in 2014 and she was able to see the project developing and offer guidance and support as appropriate. We have been pleasantly surprised by the consistent occupancy levels of the cottages over this period of time and our diverse range of visitors have come from all over the UK, together with some from Holland, Belgium and Germany. The vast majority are very complimentary about the cottages and the way they are presented and appreciate that they are situated in a very beautiful part of West Sussex. The bookings team are efficient and provide comprehensive information about prospective guests via e-mail. Last minute bookings are covered by phone calls and I have always found the staff to be pleasant and helpful.”
“In my experience, the more I have improved our property the more bookings I have taken. So my advice would be to keep investing in your property and put in the best quality you can afford.”
“I try to make my properties as individual and homely as possible by adding personal touches as well as retaining their character – this all helps English Country Cottages present my holiday homes to their full potential.”
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